Casket Direct’s warranty

At Casket Direct, customer service starts from the moment you place your order. We guaranty that your products arrive to destination in good condition. Caskets are fully-insured to protect you and our quality.

Simple & Fast

Casket Direct offers local casket delivery services to most cities nationwide. Your casket delivery will be on time and we guarantee to have your order delivered within 24-48 hours after order has been processed.

When you place an order with us, we determine availability for your area for the best delivery options possible.

 

Free Delivery within the Greater Toronto Area

Orders placed after 5:00 pm (Eastern Time) will be delivered next business day. A confirmation email outlining the details of your purchase will be sent to you shortly. Orders placed during the weekends are considered Monday orders with delivery available the next business day. Please call for special situations regarding weekend deliveries. For all other cities in Canada, delivery will take 2 – 5 business days by ground service.

For immediate same day delivery of your casket, please contact us to arrange for your delivery.

Express Casket Delivery (Toronto):

To arrange for same day delivery, please allow a minimum of an hour for your casket to be delivered to your funeral home.

This option is free of charge for delivery within the Greater Toronto Area.

For all other cities, please contact us.

  • How to Order?

    If you like the merchandise, click on the image to be directed to a page with more detailed information on the merchandise. You can “Add to Cart” anytime, by clicking on the button “Add to Cart”. If you are happy with your order, go to your cart and “Proceed to Checkout”. Fill out the form with all the required information for delivery and choose your method of payment. Once you are done, finish your order by clicking on the button “Place Order”. You will receive the receipt  of your order by email.

    We will only ship your order once we have received payment from you. For the majority of our online caskets and cremation urns, we offer free ground delivery.

    Please place your order before 3:00 pm (Eastern Time) for next business day delivery. A confirmation email outlining the details of your purchase will be sent to you shortly.

  • Security

    We use the latest security technology to encrypt all personal information which you submit through our site, including card numbers, address and other information.

    We use PayPal to secure your payment method with us when using credit cards. For more information regarding the PayPal Security and Protection, please click here.