Casket Direct Customer Feedbacks

Improvements start from listening to what you have to say about us and how can we help you in the process. We want to hear from you about how we did. Thank you for taking the time to fill-out our feedback form.


We would love to hear how we did or what areas needs to be improved.

Thank you. — Casket Direct Team


Excellent quality for the price.

FD – Toronto, ON


I choose a casket on website. It took me a long time to decidee on going through with my order and the reviews helped. It is very well made. Shipping was fast. I am surprised with the casket and would recommend to anyone looking for a quality casket. The price is affordable. I am glad I purchased from you.

L. Smith – Toronto, ON


Bought Urn for my dad. Urn is beautiful, more beautiful than picture. The quality is better than the funeral homes $300-$500 urns. I would definitely recommend this to anyone looking for an urn for a loved one.

Fred D.- Toronto, ON


Urn is beautiful, colour is darker than expected but elegant. Staff was very helpful over the phone.

Orillia, ON


Thank you. The service was great and casket arrived on time. Would recommend your service, hopefully not need to anytime soon.

Mississauga, ON


Casket is beautiful.  Much appreciated and thank you.

Robert – Toronto, ON


Urn received and the silver plate is what I hoped for. Much appreciated.

Orillia, ON


I saw the casket online went in to see the quality of the casket the following day. Our father’s ceremony was the next day in the morning. The next day, it was on time and in perfect condition.  Casket Direct did a great job.

North York, ON


My mother is very sensitive to my father’s passing. I wanted to share my experience of buying the mahogany casket at Casket Direct. The casket was beautiful and cost was substantially less than what the funeral home had offered to me.

The only thing is, there is definitely more choices in metal caskets. Still, plenty of wood caskets to see quality before we went for the mahogany casket.

Compassionate service and timely delivery.

Ann – Scarborough, ON


Thank you so much for your help.

Thanks again for the great service. I definitely recommend you.

Mary – Mississauga, ON


I spoke with a lovely lady and she assured me it would arrive in plenty of time for my father’s service. The whole experience of purchasing a casket rather from a funeral home was pleasant. I was able to save $1000 from a vault insisted by the funeral rep and an additional $2000 on the casket.

I saved money even with the funeral home’s itemizing instead of the package casket and services deal. The casket was beautiful and suitable for my father.

Mohammad J. – Scarborough, ON


Very satisfied with the urns quality. Thank you.

Ali Habee – Niagara Falls, ON 


Beautiful mahogany urn at an amazing cost, best part of the whole experience was the compassionate, caring and great customer service. It arrived on time and was better than expected. The gold plate with the double hearts made it very personal. Thank you.

T.L – Alberta


For the price I was worried about many things. I went to the showroom and I had many of my questions, answered. You have to see the quality for yourself, I was happy with my casket chosen for my much loved wife, taken too soon. Many thanks.

Jason Torovorski – Toronto, ON


The folks at the casket company were really nice to deal with. The delivery to the funeral home was seamless. It was a gorgeous red cherry casket I had ever seen. We know my mother would have been very happy with it.

Emma Liu – Toronto, ON