Terms of Use


Casket Direct welcomes you to its Website. Please read the following Terms of Use for our Website. By accessing and using our Website and Services, you agree to be bound by all the conditions set forth herein.

Ownership/Restrictions on use

This Website is owned and operated by Casket Direct an Ontario Licensed Company. Any and all content, data, graphics, photographs, images, trademarks, trade names, designations, visual presentations and other information (collectively, the “Content”) contained in this Website are proprietary to Casket Direct.

You may not modify, copy, reproduce, publish, distribute and sell any Content, in whole or in part, without the consent from Casket Direct. Only content for private use can be downloaded, printed and reproduce. To obtain written consent for such reproduction, please contact us at info@casketdirect.ca. Our Website content is intended for private use and not for commercial use.

Accuracy of the information

Casket Direct takes all required measures to ensure the accuracy of the information included in this Website. However, we provide no assurance that all information or material on this Website is up-to-date, accurate, error-free or complete. We reserve the right to correct, change or update information at any time without prior notice.

Disclaimer/Limitation of liability

We strive to keep to update and keep all content of this Website as accurate as possible, errors and/or omissions may occur.

Changes and Termination

Casket Direct reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Website (or any part thereof) with or without notice. In addition, Casket Direct holds the right to change the conditions herein at any time and to notify the conditions on this Website.

Pricing of our products on our Website

All prices on Website are in Canadian dollars and do not include any applicable fees, charges or taxes including, but not limited to, sales taxes or additional delivery charges. You will be notified of all applicable charges before we delivery your order.

Please note that our promotions, prices and products availability are subject to changes without notice. In-store promotions, prices and products availability can be different.

We reserve the right to correct any errors in pricing or descriptions and to cancel or refuse any order filed in light of an incorrect pricing or description.

Payment options

To proceed with payment of your order, you will be redirected to the Paypal®* secure Website. Your order is to be paid in full, before we delivery your merchandise.

Please note that Paypal is a registered trademark owned by Paypal, Inc. USA and read their Paypal Terms of Use located on their website.

Refund policy

Casket Direct offers the opportunity of a full refund for any product purchased online subject to the following conditions:

Incomplete order or missing product

It may happen that we might not be able to delivery a specific product due to no stock of product, missing information or incomplete information.

Defective or damaged products

A defective or damaged product is a product that is not in the same condition as that applicable during the time of shipment. For example, the product itself has been crushed or the product has been somehow altered. In such a case, Casket Direct will refund the product without the portion of shipping cost applicable to the defective or damaged product when receipt is obtained.

Product photos and/or illustrations

Photos used on this website are for illustration purposes only.


Updated: January 4, 2015